Dr. Hill is based in London, Ontario, and has served as a leader in best practices in human capital and Lean process improvement for over 25 years in Canada and internationally. His Lean Healthcare experience has covered a wide range of hospitals, leading to major sustained accomplishments. He was the designer and lead for wait time reductions on the Minnesota State Lean Initiative and he created the ER wait time reduction project for the state of Victoria in Australia. Dr. Hill has also delivered Lean successes across Canada in a variety of healthcare processes from Nova Scotia radiation therapy wait times to British Columbian ER flow improvements.
While working in North America and the Far East, Dr. Hill partnered with Toyota, Matsushita, Motorola, and others to study quality and production practices. He also studied at the Asian Productivity Organization, the W. Edwards Deming Institute, the Kaizen Institute (Japan), the Japanese Association of Suggestion Systems (Japan), the Quality Control Research Institute (Japan) and the Japanese Union of Scientists and Engineers (JUSE, Japan) among others.
He is a certified Lean Six Sigma Black Belt ,certified in project management, lifetime achievement award winner from the American Society for Quality and the Society of Manufacturing Engineers and more.