Samantha Waytowich has been a Lean Sigma Black Belt for the past 8 years. Before becoming a consultant and trainer for the Leading Edge Group, she worked within a national healthcare organization, supporting client services and analytical operations as a coach, trainer and project lead. Her work has extended throughout the value stream, with many project outcomes replicated nationally throughout the business.
A significant piece of Sam’s work has included leading a series of Kaizen events that developed a "Provincial Model Patient Service Centre" concept. This Lean Sigma workflow redesign resulted in reducing the patient wait time by 40% during peak periods, while still maintaining expected quality/regulatory standards.
Her most recent work involved the implementation of a national solution to the electronic handling of requisitions. This process improvement initiative has reduced the lead time for troubleshooting requisitions, leveraged physical space for value-added business and significantly reduced the need for long term requisition storage contracts.
Other recent Lean Healthcare projects that Sam has led include the application of 5S across a Post Anaesthetic Care Unit at a 600-bed hospital and the development of a plan for pilot testing ED value stream future state improvements.
In 2009 Sam was a guest speaker at the Insight Lean in Health Care conference, "Applying Lean Sigma across Multiple Sites", sharing some of the concepts that make replication of Lean Sigma successful. She is passionate about improving the patient experience with Lean Sigma and effectively facilitates teams to discover solutions within their own subject matter expertise.
Samantha has been a board member on the Canadian Society for Chemical Technologists (CSCT) Board of Directors since 2006. In this role, she has participated in many speaking engagements, attended board meetings with other executives and held the portfolio of student relations.
Throughout her career, Samantha has worked closely with executives from several different types of organizations. Either through facilitation and directing of project teams, training/mentoring or acting as expert council on Lean Sigma methodology.