Effective Leadership and Change Management

All short courses are delivered 100% online and structured to fit the schedules of busy professionals.

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This program is aimed at health professionals such as Quality Improvement Specialists, Operations Managers, Medical Directors, Clinical Leads, Project Managers, Patient Safety Leaders and Nurse Practitioners from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.

 

All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

Profile

Jane Bishop

Jane is qualified at Master Black Belt level, with over 30 years’ experience working in Healthcare in Canada, the UK, Ireland and the USA. Jane trained as a registered general nurse (RGN) in London and then as a registered paediatric nurse (RSCN) gaining a postgraduate diploma in Emergency Nursing in 1992.She graduated with a Master’s Degree In Strategic Quality Management from the University of Limerick in 2011. She has worked in various operational and managerial positions, including Director of Continuous Improvement and Transformation Specializing in change management and people engagement, Jane has led numerous successful facilitation initiatives with diverse stakeholders…

This course covers an overview of leadership and change management for successfully deploying Lean in a healthcare organization. Change occurs before, during, and after any Lean implementation. Black Belts are often tasked with a project or program leadership role and leading the change that follows. The course introduces you to key leadership and change management concepts and provides a model, templates, and tools used for successfully implementing Lean projects. It also outlines strategies for resolving dysfunctional behaviours, such as team conflict and change resistance.

Program Content & Structure

The following topics will be delivered as part of the program content

  • Identify the essential roles and skills of Lean leadership
  • Recognize the contributing factors leading to effective Lean leadership
  • Determine the requirements for successful Lean implementation
  • Select methods and plans for communicating change to stakeholders
  • Describe the importance of change management in Lean initiatives
  • Recognize why people resist change and how to manage that resistance
  • Deploy strategies to manage conflict and reduce resistance to change
  • Manage change through effective implementation, monitoring, and improvement

Program Content & Structure

The following topics will be delivered as part of the program content

  • Identify the essential roles and skills of Lean leadership
  • Recognize the contributing factors leading to effective Lean leadership
  • Determine the requirements for successful Lean implementation
  • Select methods and plans for communicating change to stakeholders
  • Describe the importance of change management in Lean initiatives
  • Recognize why people resist change and how to manage that resistance
  • Deploy strategies to manage conflict and reduce resistance to change
  • Manage change through effective implementation, monitoring, and improvement