Online Lean for Municipalities White Belt Program

Helping municipalities embrace continuous improvement.

This program provides a basic introduction to Lean thinking and how it can be applied within the municipality. Participants will identify specific processes in their organization where they see an opportunity to implement Lean improvements.

Organization-wide licensing for groups of participants is available. Please contact us for more information.

Please click on the video to view sample content from the course.

Why this program?

This program is aimed at professionals starting their Lean journey. It has been developed for all employees from organizations across the municipal sector including fleet services, permit applications, payroll, human resources, IT, etc. Here are some of the reasons why organizations have taken our program:

  • Developed and delivered by Lean for Municipalities experts.
  • Qualification in 8 hours or less.
  • A cost-effective way of establishing a basic understanding and awareness of Lean across a large team.
  • Specifically developed for municipal environments.
  • Provides a foundation to build a culture of Lean across the organization.
  • Flexibility to complete within 1 month.

Who is this program for?

This program is aimed at professionals starting their Lean journey. It has been developed for all employees from organizations across the municipal sector including fleet services, permit applications, payroll, human resources, IT, etc

Program content & structure

The Lean for Municipalities White Belt program is made up of four courses. Upon completion, participants will receive a Lean for Municipalities White Belt certificate. The following provides a sample of content areas covered.

Block 1

An Introduction to Lean

  • What is Lean and why apply it?
  • Goals and origins of Lean
  • Application of Lean in municipalities
Block 2

Lean Principles, Value and Waste

  • Lean principles
  • Value stream, flow, pull, and perfection
  • Municipalities and waste
  • Value and activities
Block 3

Applying Lean in Municipalities

  • Key issues in municipalities
  • Cost, quality and delivery
  • Creating value by managing processes
Block 4

Introduction to Lean Tools and Practices

  • Plan-Do-Check-Act (PDCA) overview
  • Defining the problem
  • Lean improvement events
  • Root Cause Analysis
  • Waste identification in Lean

Learn from leaders

All our Lean belt programs are developed and delivered by accomplished Lean experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

Laura-Lee Branco

Laura-Lee is a trained Lean Six Sigma Black Belt and coaches others to implement processes and people improvement across teams and individuals. She has 7 years’ experience in the field of lean transformation, strategy deployment, process improvement through kaizen, designing and delivering future state value stream mapping, implementing standard work and reliable methods, change management, organizational design and development, and building lean capability within her organization. Laura-Lee understands and acknowledges change management and works diligently and persistently to ensure that each lean journey encompasses flexibility and sustainability for each person, team and company that she has come in contact with. Clients and partners include Town of Oakville, Halton Region and Town of Gravenhurst.

Program fees & enrolment

The program fees per region are outlined below. All prices are exclusive of tax.

Book online

Visit our learning platform, LearnUpon, to book and pay for your online training course and get started today.

Get in touch

Get in touch with John to discuss any queries about the course or to enrol and arrange payment.

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What our learners say

Wesley Anderson
Manager, Financial and Treasury Services, City of Mississauga

Leading Edge Group’s expertise in adult learning and knowledge of Lean principles will empower staff to apply continuous improvement in their work and improve the City’s services.

Derek Coffey
Deputy City Manager, Finance & Administration, Champion for CI, City of St. Johns

Working with the Leading Edge Group team we have been able to build awareness and understanding of continuous improvement (CI) within the organization, develop capacity internally for staff to be able to lead CI projects, and outline a strategy for continuous improvement to take us through to the next steps. While we are in the early phase of this CI journey and still have a lot of work to do, Leading Edge Group has provided practical advice and strategic guidance every step of the way.