Pat O’Donnell
Pat O’Donnell

Pat earned his stripes at University College Galway, qualifying with a Bachelor Degree in Industrial Engineering. From there, Pat worked with Intel Ireland before leaving for Australia and working in the supply chain sector with HJ Heinz and George Weston Foods. It was during this time that Pat caught the ‘Lean bug’.

Since 2005, Pat has channeled his skills and energy into healthcare, working directly in medical device, shared services, healthcare insurance, customer contact, renewal and billing, laboratories (testing and process), primary care clinics, hospitals and hospital administration and IT support services.

Pat has a proven track record in managing a variety of process improvement engagements. He uses a wide range of Lean tools and techniques to support and facilitate continuous improvement programs for his clients, enabling organizations to achieve increased process efficiencies and improved productivity levels, and team and staff involvement.

Pat’s hunger for new challenges has seen him exploring the tremendous potential of applying the Lean approach to niche areas, specializing in the area of blood services in particular. This genuine passion has seen him work closely with the Irish Blood Transfusion Services for over seven years. He is also a specialist in Lean in laboratories, a skill that has seen him roll out Lean in labs the length and breadth of Europe. In his spare time, Pat has lived the Olympic dream – as a qualified Sports Therapist, he was part of the physiotherapy team that worked closely with the Irish Olympic team preparing them for victory at the Beijing Olympics.

Sample experience:

  • Hepatology – national program currently in progress across Irish hospitals.
  • Improved patient flow and eliminated blocks to treatment. Identified improved patient pathways reducing patient waiting times and increasing numbers of patients treated.
  • Oncology / HCV – program currently in progress across Irish hospitals.
  • Improved patient pathway to reduce waiting times and increase treatment patient numbers. Improved patient scheduling and communications between pharmacy, day center and outpatient clinics.
  • Diabetes out-patient clinic reviews.
  • Restructured clinics to meet increased demand and reduced waiting times. Results published in British Medical Journal and shortlisted for a national healthcare awards.
  • Emergency department reviews.
  • Identified and removed bottlenecks to patient treatments resulting in faster turnaround times in diagnostics and blood results.