Local Government

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How can we help?

Leading Edge Group supports local government organizations, including municipalities, to achieve operational excellence; increased capacity; enhanced productivity and levels of service; cost savings/avoidance; increased customer and employee satisfaction; among other improvements.

We provide training programs and improvement consultancy support, specifically designed for the sector, empowering staff at all levels to achieve positive change.

10% Discount until December 12th!

As a part of an end of year promotion, Leading Edge Group is offering a special 10% discount on our online Lean White, Yellow, Green and Black Belt programs for registrations between now and December 12th 2023. This offer will be reduced to a 5% Discount after. By booking your Lean for Municipalities training program now you are securing the best price.

We improve the efficiency, effectiveness, and overall quality of the services provided by a local government. This can include a wide range of initiatives and programs, such as streamlining processes, implementing new technologies, and enhancing communication and collaboration between different departments and agencies.

One key aspect of operational excellence in local government is the use of data and analytics to inform decision-making. By collecting and analyzing data on the performance of different programs and services, local governments can identify areas where improvements can be made and measure the impact of changes that are implemented. This can help local governments to allocate resources more effectively, improve the delivery of services to residents, and make better use of taxpayers’ money. Another important aspect of operational excellence in municipalities is the effective management of resources, including personnel, equipment, and facilities. This can involve implementing best practices in areas such as budgeting, procurement, and human resources management, as well as ensuring that equipment and facilities are well-maintained and used efficiently.

Implementing Lean and Agile in local government also requires strong leadership and a commitment to continuous improvement. This includes setting clear goals and objectives, providing the necessary resources to achieve those goals, and holding staff and elected officials accountable for results. Overall, operational excellence in local government is a challenging but important endeavor that can have a significant impact on the quality of life for residents and the overall effectiveness of local government.

We help local government to develop and enhance a culture of continuous improvement through Lean and Agile certification programs and tailor-made Lean for Local Government training courses.

Our consulting team has successfully worked with local government organizations including cities, towns, counties and regions. Our approach is based on a collaborative, partnership-driven working style; effective stakeholder engagement, knowledge transfer and consensus building to develop an optimal future state that will best meet the needs of the organization and the residents it serves.

Our local government clients are achieving real, sustainable results:


Fleet services = Increase in fleet asset value availability of $190,195 daily and annual productivity savings of
3,792 hours.


Works operation and maintenance = Cost savings and avoidance of over $500K annually.


Emergency response = Reduced preparation time by 1 hour and achieved savings of $73,111.

Further Information

Please complete the form below to request further information on our training programs.

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Request a Proposal

Leading Edge Group can assess the unique needs of your municipality or local government entity and provide you with a tailored proposal. Please get in touch with us to find out more.

Practical Training Programs

Our training programs are suitable for all local government employees. We can also provide tailor-made programs that focus on a specific tool or technique – for example, Lean strategic planning and deployment; value stream mapping; 5S; visual management; etc.

Lean for Leaders & Unions

Training workshops for those who have a leading or strategic role to play in continuous improvement.

Consultancy Support

Leading Edge Group delivers both strategic and operational consulting for local government organizations.

Establishing a Lean Deployment and Management System

Inclusive of vision and strategy; governance; capability building model; measurement framework; stakeholder engagement plan and deployment roadmap.

Lean Transform

Our transformation framework is designed to support the individual needs of each organization. This journey takes your organization from daily firefighting and silo managed processes to work area self-reliance and sustained growth.

Lean Performance Improvement

Leading Edge Group provides both structured Lean consulting programs and tailored support for your organization. Our Lean Start and Plus programs introduce Lean to your organization through facilitating short and medium sized process improvements built around a framework for further progression. We can also provide expertise to support specific continuous improvement initiatives including service delivery reviews and specific Lean improvement initiatives. We have led successful initiatives across a variety of areas including fleet services; permit applications; capital budget preparation; procurement; finance and HR.

Research and Evaluation

We provide qualitative and quantitative research services that help organizations make data-informed decisions and improve programs and services. Our services include digital and continuous improvement assessments; commercial feasibility studies and specific health check diagnostics to measure baseline performance of relevant processes and services.

Lean Digital Transformation

Lean Digital transformation is the process of using Lean practices and digital technologies to improve operational performance and customer experiences. It will drive innovation across your teams and enable you to successfully evolve your organization. Our 5D approach to digital transformation integrates seamlessly with our Lean Transformation framework to deliver an integrated model for your organization.


Agile is a proven way to transform your organization, encourage innovation and accelerate a culture where everyone is working better, smarter and more efficiently. We have developed a portfolio of Agile support programs and services to enable organizations to build capabilities and maximize the execution of improvements.

Case Studies

Town of Paradise
The Paradise Way: Continuing to Improve in the Face of Adversity

In 2019, Town of Paradise engaged Leading Edge Group to provide Lean training and support…

Aerial view of Gravenhurst
The Town of Gravenhurst: A Continuous Improvement Journey

By embracing Lean principles, the Town of Gravenhurst has established a systematic approach that fosters…

Irish Local Government: Lean for Micro Programs

Leading Edge Group has delivered training and mentoring programs across a large cross section of…

City: Improving the Capital Budget Preparation Process

Led a cross-functional municipal team of stakeholders across multiple divisions including Design and Construction; Transportation;…

Led by Experts

Our experts have significant experience in delivering process and quality improvement consulting, facilitation and training across diverse stakeholder groups from all levels across the health continuum.

All Experts

Dwight is a certified Lean Six Sigma Master Black Belt with over 20 years’ experience. His Lean expertise is complemented by experience drawn from working across finance; sales; learning & development and supply chain management. Dwight has held lead roles in the deployment of Lean transformations at Cardinal Health and…

As a trained Lean Six Sigma Black Belt, Laura-Lee implements and coaches’ others to implement processes and people improvement across teams and individuals. Focusing on value-added initiatives and producing great results, Laura-Lee has contributed to significant cost savings, talent engagement and process maximization. Laura-Lee’s experience spans Lean transformation; strategy deployment;…

Barry is a senior consultant with the Leading Edge Group with over 20 years’ experience in both SMEs and large multinationals.  Barry joined the Leading Edge Group team in 2017 and has led projects across a range of sectors leading to improvements in various companies business practices. Barry has industry…

A process improvement professional with over 20 years’ experience, Janine is known for her ability to build and implement cross functional processes and systems through utilizing superior knowledge transfer techniques. Janine is a senior Lean trainer delivering training at White, Yellow, Green and Black Belt levels. Likewise, she is a…

Stacey Smyth is a Black Belt qualified trainer and consultant with over 20 years of global experience across a variety of sectors. Her background in Lean Six Sigma, auditing, and education has allowed her to effectively lead and coach teams, facilitate training and enable impactful changes across organizations through positive…

What Our Clients Say

The Leading Edge Group is one of the most professional, knowledgeable and well-organized training vendors with whom I have had the pleasure of working. VP John Whelton is most obliging and quick to respond to any inquiry I have.  He is solution-oriented and demonstrates consistently that he is truly interested in what works for the client is what he and his team will provide.  Laura-Lee Branco is responsive, extremely knowledgeable and has worked with hundreds of leaders and front line staff across our organization in delivering quality LEAN White, Yellow and Green Belt instruction.  Thanzeem Rawther consistently demonstrates a service-oriented approach, employing patience, flexibility and top-notch organizational skills to ensure successful outcomes.  I would highly recommend this team for your LEAN methodology training.

Michelle Masur, Organizational Development Specialist, Halton Region

Leading Edge Group has been working with the City of St. John’s since September 2017 as we take our core value of “continue to do things better” and translate that into how we do our work every day.

While we are in the early phase of this CI journey and still have a lot of work to do, Leading Edge Group has provided practical advice and strategic guidance every step of the way.

Derek Coffey. Deputy City Manager, Finance and Administration, Champion for CI. City of St John’s.

We are happy to work with Leading Edge Group, the successful vendor in our training procurement process.

Leading Edge Group’s expertise in adult learning and knowledge of Lean principles will empower staff to apply continuous improvement in their work and improve the City’s services.

Wesley Anderson. Manager, Financial and Treasury Services. City of Mississauga.

As an organization that is lean from a staff resource perspective, the introduction of continuous improvement and Lean management strategies has been a natural fit with our corporate culture.

This focus fits with our mission to be a best practices leader in municipal government. Callie is a master of her trade and her training style fits very well with our culture.

Lisa Ainsworth. Director Corporate Services. Northumberland County.

Leading Edge Group’s hands on approach and willingness to immerse themselves into our business for a period of several weeks has provided us with the confidence to address the future

Ruth Halligan, Head of ICT, Cork City Council

Our Clients

We work with staff at all levels and functions of the organization, from City Managers to front-line staff. We’ve helped both large and small municipalities across Canada with their Continuous Improvement efforts.

Roscommon County Council
Delta logo
County of Newell logo
St. John's logo
Guelph logo
Cork City Council Logo
Cambridge logo
Northumberland county logo
Halton Region logo
Dublin City Council Logo
Richmond Hill logo
Mississauga logo
Caledon logo
Brampton logo
Gravenhurst logo

Any questions?

If you have any further questions, or want to register a group, get in touch:

Europe – Ireland

Charter House Cobh,
Co. Cork,
P24 R960

Tel: +353 (21) 4855863

Email: info@leadingedgegroup.com

North America – Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,

Tel: +1 (416) 637 5074

Email: info@leadingedgegroup.com

Oceania – Australia

LEI Group Australia
1/76 Heller St
VIC 3055

Tel: + 61 (03) 9854 6136

Email: info@leadingedgegroup.com