Local Government

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How can we help?

Leading Edge Group supports local government organizations, including municipalities, to achieve operational excellence, enhanced productivity and levels of service, increased capacity, cost savings/avoidance, and increased customer and employee satisfaction, among other improvements.

We provide training programs and improvement consultancy support, specifically designed for the sector, empowering staff at all levels to achieve positive change.

Lean in Local Government 

In local government, Lean eliminates wasteful practices and improves efficiency, effectiveness, and overall service quality. These results can manifest from a wide range of initiatives and programs, such as streamlining processes, implementing new technologies, and enhancing communication and collaboration between different departments and agencies.

An important aspect of operational excellence in municipalities is the effective management of resources, including personnel, equipment, and facilities. This can involve implementing best practices in areas such as budgeting, procurement, and human resources management, as well as ensuring that equipment and facilities are well-maintained and used efficiently.

We help local governments to develop and enhance a culture of continuous improvement through Lean certification programs and tailor-made Lean for Local Government training courses.

Our consulting team has successfully worked with local government organizations including cities, towns, counties and regions. Our approach is based on a collaborative, partnership-driven working style; effective stakeholder engagement, knowledge transfer and consensus building to develop an optimal future state that will best meet the needs of the organization and the residents it serves.

Our local government clients are achieving real, sustainable results:

$190,195

Fleet services = Increase in fleet asset value availability of $190,195 daily and annual productivity savings of
3,792 hours.

$500K

Works operation and maintenance = Cost savings and avoidance of over $500K annually.

$73,111

Emergency response = Reduced preparation time by 1 hour and achieved savings of $73,111.

Further Information

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Request a Proposal

Leading Edge Group can assess the unique needs of your municipality or local government entity and provide you with a tailored proposal. Please get in touch with us to find out more.

Practical Training Programs

Our training programs are suitable for all local government employees. We can also provide tailor-made programs that focus on a specific tool or technique – for example, Lean strategic planning and deployment; value stream mapping; 5S; visual management; etc.

Consultancy Support

Leading Edge Group delivers both strategic and operational consulting for local government organizations.

Establishing a Lean Deployment and Management System

Inclusive of vision and strategy; governance; capability building model; measurement framework; stakeholder engagement plan and deployment roadmap.

Lean Transformation

Our transformation framework is designed to support the individual needs of each organization. This journey takes your organization from daily firefighting and silo managed processes to work area self-reliance and sustained growth.

Lean Performance Improvement

Leading Edge Group provides both structured Lean consulting programs and tailored support for your organization. Our Lean Start and Plus programs introduce Lean to your organization through facilitating short and medium sized process improvements built around a framework for further progression. We can also provide expertise to support specific continuous improvement initiatives including service delivery reviews and specific Lean improvement initiatives. We have led successful initiatives across a variety of areas including fleet services; permit applications; capital budget preparation; procurement; finance and HR.

Research and Evaluation

We provide qualitative and quantitative research services that help organizations make data-informed decisions and improve programs and services. Our services include digital and continuous improvement assessments; commercial feasibility studies and specific health check diagnostics to measure baseline performance of relevant processes and services.

Lean Digital Transformation

Lean Digital transformation is the process of using Lean practices and digital technologies to improve operational performance and customer experiences. It will drive innovation across your teams and enable you to successfully evolve your organization. Our 5D approach to digital transformation integrates seamlessly with our Lean Transformation framework to deliver an integrated model for your organization.

AI

Unlock the potential of AI to transform your business with our expert AI Strategy & Implementation services. Whether you’re exploring automation, enhancing decision-making or improving customer experiences, our tailored consultancy helps you move from opportunity to execution – safely, ethically and efficiently. From pilot projects to full-scale rollouts, we guide you every step of the way.

Case Studies

Irish Local Government: Lean for Micro Programs

Leading Edge Group has delivered training and mentoring programs across a large cross section of…

City: Improving the Capital Budget Preparation Process

Led a cross-functional municipal team of stakeholders across multiple divisions including Design and Construction; Transportation;…

Town of Paradise
The Paradise Way: Continuing to Improve in the Face of Adversity

In 2019, Town of Paradise engaged Leading Edge Group to provide Lean training and support…

Aerial view of Gravenhurst
The Town of Gravenhurst: A Continuous Improvement Journey

By embracing Lean principles, the Town of Gravenhurst has established a systematic approach that fosters…

Led by Experts

Our experts have significant experience in delivering process and quality improvement consulting, facilitation and training across diverse stakeholder groups from all levels across the health continuum.

All Experts

Pat is our senior transformation practitioner with the ability to connect with all levels of an organisation, from C-suite in developing strategy and direction, to front line coaching & mentoring, imparting expertise to enable self-sustaining teams. Pat’s expertise is in operational excellence and advising on change management & strategy with…

What Our Clients Say

“Post our merger, we partnered with Leading Edge Group to launch the Lean Upskill Program, targeting over 200 managers across the organisation in Phase 1. Leveraging their strong global network of Lean experts, the program was delivered seamlessly, on time, and with a very high satisfaction rate among our Green Belt participants. The structured training, combined with intensive post‑training coaching, enabled rapid translation of capability building into measurable results. Within a few months, the program unlocked thousands of productive hours and delivered substantial financial and operational impact, amounting to hundreds of millions. This partnership has played a pivotal role in accelerating our Lean journey and embedding a results‑driven continuous improvement culture across the business.”

Abdallah Raouf Mohammad Al Qatanany, Manager – Business Process Excellence. TAQA Distribution.

“Irmgard was a truly refreshing green business consultant who took the time to deeply understand our business before co-creating a highly achievable and business-minded action plan. Her excellent communication and guidance on circularity make her an invaluable resource for anyone seeking grounded, relevant, and technically sound green business strategies. A joy to work with.”

Ellen, Founder. Hurst Botanicals.

“We recently engaged Leading Edge Group to support the rollout of Microsoft Copilot across our teams. With existing in-house AI expertise through our CEADAR collaboration, we needed a partner who could design and deliver an implementation project that complemented our internal capabilities and Leading Edge were able to. The training provided has been of a very high standard, delivered on tight timelines by an excellent trainer. We’re now working through a series of case studies focused on real business challenges, helping to embed learning in a practical, results-oriented way. As a growing SME, time is always at a premium. We value Leading Edge’s pragmatic, outcome-focused approach and their ability to keep the project moving without the need for constant oversight. To date, I’ve found Leading Edge to be open, responsive, agile, and highly knowledgeable.”

Melissa Sheridans, Operations & Marketing Director. Strata.

“Pfizer Ireland Pharmaceuticals engaged Leading Edge Group to support “flow design” for laboratories in their new facility in Tuas, Singapore. The work was excellent and has been used by the team to design equipment set-up and workflows to aid an efficient facility start-up. The Leading Edge Group team was very knowledgeable in operations and Lean Methodologies, as well as being partnership focused. Pfizer Ireland Pharmaceuticals continues to engage with Leading Edge Group on other projects.”

Pat Field, Senior Director, Pfizer

Our Clients

We work with staff at all levels and functions of the organization, from City Managers to front-line staff. We’ve helped both large and small municipalities across Canada with their Continuous Improvement efforts.

Roscommon County Council
Cork City Council Logo
Dublin City Council Logo

Any questions?

If you have any further questions, or want to register a group, get in touch:

Rossleague,
Cobh,
Co. Cork,
Ireland,
P24 AD90

Tel: +353 87 253 3038

Email: contactus@leadingedgegroup.com