Local Government

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How can we help?

Leading Edge Group supports local government organizations, including municipalities, to achieve operational excellence, enhanced productivity and levels of service, increased capacity, cost savings/avoidance, and increased customer and employee satisfaction, among other improvements.

We provide training programs and improvement consultancy support, specifically designed for the sector, empowering staff at all levels to achieve positive change.

Lean in Local Government 

In local government, Lean eliminates wasteful practices and improves efficiency, effectiveness, and overall service quality. These results can manifest from a wide range of initiatives and programs, such as streamlining processes, implementing new technologies, and enhancing communication and collaboration between different departments and agencies.

An important aspect of operational excellence in municipalities is the effective management of resources, including personnel, equipment, and facilities. This can involve implementing best practices in areas such as budgeting, procurement, and human resources management, as well as ensuring that equipment and facilities are well-maintained and used efficiently.

We help local governments to develop and enhance a culture of continuous improvement through Lean certification programs and tailor-made Lean for Local Government training courses.

Agile in Local Government

Agile emphasizes customer feedback and collaboration, swift responses to changes, and delivering services in short iterations. 

In local government, Agile can help achieve operational excellence by utilizing constituent feedback, data, and analytics to inform iterative decision-making. By collecting and analyzing data on the performance of different programs and services, local governments can identify areas for improvement and measure the impact of changes that are implemented. This can help local governments allocate resources more effectively, improve the delivery of services to residents, and make better use of taxpayers’ money.

Our consulting team has successfully worked with local government organizations including cities, towns, counties and regions. Our approach is based on a collaborative, partnership-driven working style; effective stakeholder engagement, knowledge transfer and consensus building to develop an optimal future state that will best meet the needs of the organization and the residents it serves.

Our local government clients are achieving real, sustainable results:


Fleet services = Increase in fleet asset value availability of $190,195 daily and annual productivity savings of
3,792 hours.


Works operation and maintenance = Cost savings and avoidance of over $500K annually.


Emergency response = Reduced preparation time by 1 hour and achieved savings of $73,111.

Further Information

Please complete the form below to request further information on our training programs.

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Request a Proposal

Leading Edge Group can assess the unique needs of your municipality or local government entity and provide you with a tailored proposal. Please get in touch with us to find out more.

Practical Training Programs

Our training programs are suitable for all local government employees. We can also provide tailor-made programs that focus on a specific tool or technique – for example, Lean strategic planning and deployment; value stream mapping; 5S; visual management; etc.

Lean for Leaders & Unions

Training workshops for those who have a leading or strategic role to play in continuous improvement.

Consultancy Support

Leading Edge Group delivers both strategic and operational consulting for local government organizations.

Establishing a Lean Deployment and Management System

Inclusive of vision and strategy; governance; capability building model; measurement framework; stakeholder engagement plan and deployment roadmap.

Lean Transform

Our transformation framework is designed to support the individual needs of each organization. This journey takes your organization from daily firefighting and silo managed processes to work area self-reliance and sustained growth.

Lean Performance Improvement

Leading Edge Group provides both structured Lean consulting programs and tailored support for your organization. Our Lean Start and Plus programs introduce Lean to your organization through facilitating short and medium sized process improvements built around a framework for further progression. We can also provide expertise to support specific continuous improvement initiatives including service delivery reviews and specific Lean improvement initiatives. We have led successful initiatives across a variety of areas including fleet services; permit applications; capital budget preparation; procurement; finance and HR.

Research and Evaluation

We provide qualitative and quantitative research services that help organizations make data-informed decisions and improve programs and services. Our services include digital and continuous improvement assessments; commercial feasibility studies and specific health check diagnostics to measure baseline performance of relevant processes and services.

Lean Digital Transformation

Lean Digital transformation is the process of using Lean practices and digital technologies to improve operational performance and customer experiences. It will drive innovation across your teams and enable you to successfully evolve your organization. Our 5D approach to digital transformation integrates seamlessly with our Lean Transformation framework to deliver an integrated model for your organization.


Agile is a proven way to transform your organization, encourage innovation and accelerate a culture where everyone is working better, smarter and more efficiently. We have developed a portfolio of Agile support programs and services to enable organizations to build capabilities and maximize the execution of improvements.

Case Studies

Town of Paradise
The Paradise Way: Continuing to Improve in the Face of Adversity

In 2019, Town of Paradise engaged Leading Edge Group to provide Lean training and support…

Aerial view of Gravenhurst
The Town of Gravenhurst: A Continuous Improvement Journey

By embracing Lean principles, the Town of Gravenhurst has established a systematic approach that fosters…

Irish Local Government: Lean for Micro Programs

Leading Edge Group has delivered training and mentoring programs across a large cross section of…

City: Improving the Capital Budget Preparation Process

Led a cross-functional municipal team of stakeholders across multiple divisions including Design and Construction; Transportation;…

Led by Experts

Our experts have significant experience in delivering process and quality improvement consulting, facilitation and training across diverse stakeholder groups from all levels across the health continuum.

All Experts

Dwight is a certified Lean Six Sigma Master Black Belt with over 20 years’ experience. His Lean expertise is complemented by experience drawn from working across finance; sales; learning & development and supply chain management. Dwight has held lead roles in the deployment of Lean transformations at Cardinal Health and…

As a trained Lean Six Sigma Black Belt, Laura-Lee implements and coaches’ others to implement processes and people improvement across teams and individuals. Focusing on value-added initiatives and producing great results, Laura-Lee has contributed to significant cost savings, talent engagement and process maximization. Laura-Lee’s experience spans Lean transformation; strategy deployment;…

Barry is a senior consultant with the Leading Edge Group with over 20 years’ experience in both SMEs and large multinationals.  Barry joined the Leading Edge Group team in 2017 and has led projects across a range of sectors leading to improvements in various companies business practices. Barry has industry…

A process improvement professional with over 20 years’ experience, Janine is known for her ability to build and implement cross functional processes and systems through utilizing superior knowledge transfer techniques. Janine is a senior Lean trainer delivering training at White, Yellow, Green and Black Belt levels. Likewise, she is a…

Stacey Smyth is a Black Belt qualified trainer and consultant with over 20 years of global experience across a variety of sectors. Her background in Lean Six Sigma, auditing, and education has allowed her to effectively lead and coach teams, facilitate training and enable impactful changes across organizations through positive…

What Our Clients Say

“Pfizer Ireland Pharmaceuticals engaged Leading Edge Group to support “flow design” for laboratories in their new facility in Tuas, Singapore. The work was excellent and has been used by the team to design equipment set-up and workflows to aid an efficient facility start-up. The Leading Edge Group team was very knowledgeable in operations and Lean Methodologies, as well as being partnership focused. Pfizer Ireland Pharmaceuticals continues to engage with Leading Edge Group on other projects.”

Pat Field, Senior Director, Pfizer

“Our experience with Leading Edge Group was exceptional, and the additional supports and excellent follow-up we received from the team ensured that we completed our projects and were able to sustain the improvements that had been made, demonstrating their commitment to creating continuous improvement learners. It is wonderful to now see and hear Lean approaches and tools being applied in other contexts outside of our projects, as the value of Lean is recognized across the agency and process improvements continue to be actualized.”

Monica Armstrong, System Planner. Youth Services Bureau of Ottawa.

Our Clients

We work with staff at all levels and functions of the organization, from City Managers to front-line staff. We’ve helped both large and small municipalities across Canada with their Continuous Improvement efforts.

Roscommon County Council
Delta logo
County of Newell logo
St. John's logo
Guelph logo
Cork City Council Logo
Cambridge logo
Northumberland county logo
Halton Region logo
Dublin City Council Logo
Richmond Hill logo
Mississauga logo
Caledon logo
Brampton logo
Gravenhurst logo

Any questions?

If you have any further questions, or want to register a group, get in touch:

Europe – Ireland

Co. Cork,
P24 AD90

Tel: +353 (21) 4855863

Email: info@leadingedgegroup.com

North America – Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,

Tel: +1 (416) 637 5074

Email: info@leadingedgegroup.com

Oceania – Australia

LEI Group Australia
1/76 Heller St
VIC 3055

Tel: + 61 (03) 9854 6136

Email: info@leadingedgegroup.com