With more than two decades of experience in delivering sustainable performance improvements to clients, our business is helping you to improve yours.
Develop an understanding and appreciation of what Lean is, what it means for your organization and the patients that it serves.
We are the best at what we do. We will revolutionize your organization and help implement the changes necessary to bring it to the next level of productivity. We have a proven track record in working with top global clients across all sectors. We know Lean inside out.
With our help, your organization will see dramatic improvements in productivity and performance. We will ensure that your team acquires the necessary skills and tools to continue growth in a sustainable way.
We have carried out more than 1000 education and consultancy projects for over 250 clients worldwide. We have also delivered more than 150,000 hours of top quality and certified Lean training.
Leading Edge Group is a global leader in continuous improvement consultancy, corporate training and education. With more than 21 years of experience, we have worked with the best of the best across a broad range of sectors worldwide. We have honed our skills and expertise to ensure that when you engage us, you are giving your organization the optimum opportunity to develop, grow and realize its true potential.
Leading Edge Group collaborates with global life science companies to improve healthcare systems worldwide. Funding is made available by these companies to allow us to work with hospitals and clinics in Europe and North America. This generates significant improvements in the treatment of a range of therapeutic areas including hepatitis C, rheumatology, oncology and hepatology.
In just 40 days, Leading Edge Group helped a large Irish public sector organization to rethink its approach to payroll. This organization employs over 10,000 staff and has two principal divisions, multiple regional offices and commercial outlets throughout the country.
A call centre engaged Leading Edge Group to introduce Lean Thinking to their contact centre environment via a Lean pilot assignment. We coached staff on their call handling processes in order to reduce the amount of time and effort required to deliver results. The key objective of the project was to highlight significant opportunities to reduce Non-Value Added (Lean Waste) activity, leading to the handling of more calls which in turn would result in increased revenue. A four-week pilot project was set up for a particular cell.
Our client is a large farmer-owned dairy businesses and one of Ireland's largest dairy processors. The company processes over 900 million litres of milk annually. Leading Edge Group facilitated a full Lean transformation across four processing sites.
We decided that investing in Lean Healthcare Support with the Leading Edge Group was a win-win for both myself and my organization. Improved patient outcomes were realized through this project; we have experienced a 41% drop in our corporate rate of falls with harm. The three units experienced a 42%, 27% and 31% reduction in average number of call bells per day from pre-purposeful rounding implementation baseline.
Orillia Soldiers’ Memorial Hospital,
Quality Improvement Specialist
I believe our incredible improvement stems from a culture that retained a process that had been in existence for quite some time. Historically, hospitals were not empowered to stop and look at their processes from beginning to end to make improvements. When this time is invested…the results can be quite astounding.
Cornwall Community Hospital,
In public health we are faced with the challenge of having to do more with diminishing resources. Our organization invited Leading Edge Group to help us resolve key capacity issues and improve upon the quality of our services. Thanks to Leading Edge we now have clarity in the form of a client focused quality improvement roadmap. Our staff have experienced a tremendous shift in a culture toward LEAN principles and are seeing their influence in many of the operational improvements identified in the review. Key to our success has been LEG’s quality coaching and experienced consultants. I highly recommend Leading Edge Group to anyone looking for quality and customer service improvements.
Health Protection Hastings Prince Edward Public Health,
Our staff have experienced a tremendous shift in a culture toward LEAN principles and are seeing their influence in many of the operational improvements identified in the review. Key to our success has been Leading Edge Group’s quality coaching and experienced consultants. I highly recommend Leading Edge Group to anyone looking for quality and customer service improvements.
Health Protection Hastings Prince Edward Public Health,
Leading Edge Group have an unparalleled knowledge of the ROI Supply Chain and bring a hands-on ‘can do’ approach which in our case has resulted in practical solutions.
We have found the Lean techniques, as practiced by the Leading Edge Group, an excellent way to disassemble, challenge and rebuild the complex processes involved in the collection of blood and platelets from voluntary donors. We believe the changes being introduced will enhance the donor experience, reduce donor waiting times while providing a more fulfilling and rewarding work environment for employees.
Irish Blood Transfusion Service,
Leading Edge Group supported Aquatera in establishing our Center of Excellence as a part of a Group transformation strategy. We have seen a true culture shift as a lean organization as a result of the strengths and various methodologies the Leading Group has provided.
Human Resources Manager
Together with Leading Edge Group, a system was designed which brought clarity to the project management process and built a sustainable method for managing diverse projects. Pfizer Ireland found that our association with Leading Edge was a positive contributor towards improved plant performance and would be quite happy to work with them again if that situation should arise.
As part of the new culture embedded by Leading Edge Group, behaviours and new ways of thinking are now valued and encouraged. These include, taking ownership through empowerment of employees, Customer centred, fact-based decision making, Greater collaboration between regions and manufacturing facilities and Ongoing development of knowledge and technical expertise.
Our Lean Transformation has been extremely successful and our partners, the Leading Edge Group, were key to achieving those results. The consultants and trainers deployed on the various projects and training programs helped to build our capabilities and skill sets which will enable the long term sustainability of continuous improvement practices at all our facilities.
Dairygold Food Ingredients,
With internationally recognized programs, our training will enable you to bring your knowledge back to your organization and help implement positive changes that will see it improve and grow to its true potential. Our Lean Green, Black and Master Black Belt programs see participants completing a work-based project, thereby offering a significant and immediate return on investment.