The Town of Gravenhurst: A Continuous Improvement Journey

Home » Resources » Case Studies » The Town of Gravenhurst: A Continuous Improvement Journey

By embracing Lean principles, the Town of Gravenhurst has established a systematic approach that fosters innovation and drives ongoing improvements for the benefit of operations and the community.

The Town engaged Leading Edge Group to provide the necessary support and has achieved significant cumulative savings of CAD $450,562 within two (2) years, streamlined processes and improved customer service.

At the end of our second year, the results and the enthusiasm have far surpassed our original expectations. We had set a target of 12 Green Belts and 75 White Belts and 12 continuous improvement projects after three years. After two years, we have trained 17 Green Belts with 3 more in progress, 89 White Belts and have already conducted 12 continuous improvement projects. Those projects have identified 4,407 annual hours freed up in capacity or an equivalent of $275,822 in time value. In addition, there were other absolute savings and revenue recoveries of $174,740 for a total value of savings identified to date of $450,562. For a small municipality, that would equate to not having to increase the budget by 2.5%. What it has done for the corporate culture is harder to measure, but we will feel that it took a good culture and made it even better..” – Ross Jeffery, Director of Finance

To read the full case study, please click here!

Other Case Studies

How to Get the Most from Your Digital Transformation

There is wide acknowledgement that we need to look at digitalizing the way we work…

Town of Paradise
The Paradise Way: Continuing to Improve in the Face of Adversity

In 2019, Town of Paradise engaged Leading Edge Group to provide Lean training and support…

Lean Transformation in the Pulp and Paper Industry

The Challenge Leading Edge Group was engaged by the client to implement a Lean Transformation…

Contact Us

Please call or email us with any queries regarding our Lean Belt training programs.

Europe - Ireland

Co. Cork,
P24 AD90

Tel: +353 (21) 4855863


North America - Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,

Tel: +1 (416) 637 5074


Oceania - Australia

LEI Group Australia
1/76 Heller St
VIC 3055

Tel: + 61 (03) 9854 6136