Lean Principles

All short courses are delivered 100% online and structured to fit the schedules of busy professionals.

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This program is aimed at health professionals starting their Lean journey including Administrative Assistants, Quality Administrators, Research/Business Analysts, Public Health Dieticians/Nutritionists, Health Policy Specialists, Registered Nurses and Physicians from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.

 

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All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

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Annette Sonneveld

Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many…

Lean has been defined as the knowledge driven, customer or patient-focused, continuous improvement methodology through which organizations continuously reduce waste and create value for customers or patients. Lean is now an established improvement approach for world-class healthcare organizations and other industries. There are five principles that are fundamental to Lean. These are value, value stream, flow, pull, and perfection. Lean focused organizations adopt a dynamic framework comprising value identification, value proposition and value delivery for its value creation process.

This course explains the five Lean principles and discusses the value creation process with the help of examples and a case study.

Program Content & Structure

The following objectives will be achieved as part of the program content

  • Define and discuss Lean principles
  • Lean organizations create value

Program Content & Structure

The following objectives will be achieved as part of the program content

  • Define and discuss Lean principles
  • Lean organizations create value