Introducing Lean for Health Services

All short courses are delivered 100% online and structured to fit the schedules of busy professionals.

Program Content & Structure

The following objectives will be achieved as part of the program content

  • Define Lean
  • Provide an overview of Lean
  • Explain the origins of Lean
  • Describe Lean's key applications
  • Identify Lean's relevance to healthcare

Organizations we have worked with

Why this program?

This course provides a high-level view of Lean, its core values, benefits for the organization and its brief history. The course also introduces the need and application of Lean in the health sector to address key challenges. A relevant health sector case study provides a context for the concepts taught and course learnings are reinforced through review questions at the end.

Who is this program for?

This program is aimed at health professionals starting their Lean journey including Administrative Assistants, Quality Administrators, Research/Business Analysts, Public Health Dieticians/Nutritionists, Health Policy Specialists, Registered Nurses and Physicians from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.

Learn from leaders

All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

Annette Sonneveld

Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement...

Key Information

Lean is a continuous improvement initiative that helps streamline processes and improve overall performance. Developed in the 1960s for manufacturing applications and predicated on the Toyota Production System, the popularity and application of Lean has spread beyond manufacturing. Several non-manufacturing industries such as banking and financial services and healthcare have embraced Lean resulting in breakthrough improvements. This course provides a high-level view of Lean, its core values and benefits of the organization, and its brief history. The course also introduces the need and application of Lean in the healthcare sector in addressing outstanding issues.

Completion Timeframe
2 hours

Program Fees & Enrolment

The program fees per region are outlined below. All prices are exclusive of tax.

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Contact Us

Any questions?

If you have any further questions, or want to register a group, get in touch:

Europe - Ireland

Co. Cork,
P24 AD90

Tel: +353 (21) 4855863


North America - Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,

Tel: +1 (416) 637 5074


Oceania - Australia

LEI Group Australia
1/76 Heller St
VIC 3055

Tel: + 61 (03) 9854 6136