Problem Solving in Lean Healthcare

All short courses are delivered 100% online and structured to fit the schedules of busy professionals.

Program Content & Structure

The following objectives will be achieved as part of the program content

  • Identify benefits of using Lean tools and problem solving processes
  • Describe questions that can be used to form an effective problem/opportunity statement
  • Identify the three steps in the root cause analysis process
  • Identify the guidelines for creating cause and effect diagrams

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Organizations we have worked with

Why this program?

This course introduces problem solving frameworks applied to health services. A number of problem solving tools such as the five whys, root cause analysis, fishbone diagram, and brainstorming are explored in the course. A relevant health sector case study provides a context for the concepts taught and course learnings are reinforced through review questions at the end.

Who is this program for?

This program is aimed at health professionals such as Quality Administrators, Registered Nurses, Occupational Therapists, Laboratory Technologists and Program Managers from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.

Learn From Leaders

All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

Shrikant Kelkar

With over 10 years of experience working with multiple Fortune 500 companies across Asia, Europe and North America, Shrikant has coached teams on strategy development, process improvement using Lean methodologies, and has helped build high performing teams at the front line. A mechanical engineer, a Lean Six Sigma Black Belt and a co-active life coach, Shrikant developed his passion for continuous improvement and Lean thinking whilst working at FedEx in the Middle East in a strategy...

Key Information

“We cannot solve our problems with the same level of thinking that created them” said one of the greatest scientists of all times - Albert Einstein. Lean practitioners use a number of tools and apply several strategies to solve problems on their Lean improvement projects. This course introduces the problem solving frameworks applied to healthcare services. A number of Problem Solving tools such as the Five Whys, Root Cause Analysis, Fishbone Diagram, and Brainstorming are discussed in the course.

Completion Timeframe
2 hours

Program Fees & Enrolment

The program fees per region are outlined below. All prices are exclusive of tax.

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Contact Us

Any questions?

If you have any further questions, or want to register a group, get in touch:

Europe - Ireland

Co. Cork,
P24 AD90

Tel: +353 (21) 4855863


North America - Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,

Tel: +1 (416) 637 5074


Oceania - Australia

LEI Group Australia
1/76 Heller St
VIC 3055

Tel: + 61 (03) 9854 6136