Reducing Healthcare Variation and Improving Quality

All short courses are delivered 100% online and structured to fit the schedules of busy professionals.

Program Content & Structure

The following objectives will be achieved as part of the program content

  • Describe variation and how it relates to healthcare
  • Differentiate between intentional and unintentional variation
  • Distinguish between process limits and specification limits
  • Compare process performance to process specifications

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Organizations we have worked with

Why this program?

This course introduces Lean tools and practices that can be used to reduce variation and improve quality in the health sector. It explains the perils of variation in healthcare processes, and outlines basic steps for successfully implementing failure mode and effects analysis (FMEA), quality at source, mistake proofing/Poka-Yoke, and total quality management (TQM) techniques. A relevant health sector case study provides a context for the concepts taught and course learnings are reinforced through review questions at the end.

Who is this program for?

This program is aimed at health professionals such as Quality Improvement Specialists, Operations Managers, Medical Directors, Nurse Practitioners and Physicians from organizations across the health sector including hospitals, health authorities, mental health and addictions, youth services, long term care, public and community health.

Learn From Leaders

All our Lean Healthcare belt programs are developed and delivered by accomplished Lean Healthcare and clinical experts. Experts who have worked at the coalface and have tangible experience putting theory to practical use in real world environments.

Chris Chadwick

Chris has extensive experience managing teams and projects within the healthcare and manufacturing industries. He has been able to utilize his training in varied methodologies to complete numerous projects using diverse approaches of Lean, Six Sigma and Shainin. For over ten years, Chris has managed a continuous improvement team as a Lean and Six Sigma Black Belt. During this time, he has enabled organizations to achieve significant cost savings through the development of efficient processes...

Key Information

Many Lean implementations involve value stream mapping (VSM) to establish where and how improvements can be made in process flow and over quality. Lean tools that promote order in the workplace and prevent defects, mistakes, and errors also help improve process efficiency, and therefore optimize flow. This course introduced Lean tools and practices that can be used to reduce variation and improve quality in healthcare organizations. It explains the perils of variation in healthcare processes, and outlines basic steps for successfully implementing Failure Mode and Effects Analysis (FMEA), Quality at the Source, Mistake proofing/poka-yoke, and Total Quality Management (TQM) techniques.

Completion Timeframe
2 hours
Level
Practitioner

Program Fees & Enrolment

The program fees per region are outlined below. All prices are exclusive of tax.

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Contact Us

Any questions?

If you have any further questions, or want to register a group, get in touch:

Europe - Ireland

Charter House Cobh,
Co. Cork,
Ireland,
P24 R960

Tel: +353 (21) 4855863

Email: info@leadingedgegroup.com

North America - Canada

60 St. Clair Avenue East Suite 805,
Toronto, ON,
M4T 1N5,
Canada

Tel: +1 (416) 637 5074

Email: info@leadingedgegroup.com

Oceania - Australia

LEI Group Australia
1/76 Heller St
BRUNSWICK WEST
VIC 3055

Tel: + 61 (03) 9854 6136

Email: info@leadingedgegroup.com