Restaurant Chain: Development of an organization framework

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A casual restaurant chain known for its coffee and doughnuts with 3,000 stores in Canada as well as restaurants in the United States, United Arab Emirates and Oman.

Leading Edge Group developed an organizational framework and implementation roadmap that helped optimize resources and increase the efficiencies of daily operations. The framework was underpinned by a Continuous Improvement/Lean philosophy and clearly defined the role of change management, project management and the CI methodology (Lean).

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