Public Sector Process
Improvement Programs

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Every public sector organization is different, each with its own unique challenges. Our process improvement programs are tailored around individual needs and requirements.

Senior decision makers across the public sector face immense challenges; most notably to improve vital services using the same or less resources. Using established Lean techniques, Leading Edge Group helps public sector bodies to embrace sustainable process improvement, thereby transforming their service offering.

Our consulting, training and technology solutions are tailored to fit your specific requirements. View Public Sector Solutions


Expect Measurable Results

Organizations that work with Leading Edge Group can expect to improve processes by more than 25% within 12 months.


Our Clients

A wide range of public sector organizations have benefited from our continuous process improvement services since 1995.

Public Sector Services

Public Sector Services

Every public sector organization is different. One size does not fit all. We tailor our consulting, training and technology services to fit your specific requirements.

Lean Transformation

By establishing a continuous improvement framework that can be easily understood and deployed, we create a sustainable culture of continuous improvement, built on an educated and empowered workforce.

Targeted Continuous Improvement

Streamline or improve existing internal and external facing processes. Our rapid improvement methodology delivers increased efficiencies for staff, management and end customers.

ICT and Digital Strategy

We assess the needs and challenges of an organization, and help develop digital strategies that can deliver the optimum service to the customer whilst improving efficiency and effectiveness within the organization.

Quantitative & Qualitative Research

Products and service through qualitative and quantitative research. This allows public sector organizations to improve their services based on current and accurate data.

Data Protection

Through impact assessments and ongoing management of data protection and privacy requirements, we ensure continued data protection compliance for public sector organizations.

Accredited Lean Belt Training

Online and classroom based White, Yellow, Green and Black Belt programs tailored for the public sector. Participants learn about Lean tools and techniques, enabling improvements to be implemented.

Leadership Training

Leadership workshops help senior personnel to develop a framework for continuous improvement, empowering leaders to devise a high-level strategy for sustainable change.

Change Management Training

Change programs help organizations respond to challenges by exploring the four basic drivers for change: why change; change to what; top down versus bottom up and strategy execution.

Technology Solutions

Our cloud-based management platform CItric Cube is purpose-built to provide real-time visibility of continuous improvement. This makes process improvement easier, faster and better for both management and staff.

Download Public Sector Brochure

David Murray
Business Process Improvement Manager, An Post

“We have tapped into Leading Edge Group’s knowledge and experience of leading large transformations programmes with companies like Dairygold and Ornua to great effect. They really engage with our people and culture to understand our processes resulting in sustainable improvements.”

Paddy Bowler
Director of Operations, Irish Blood Transfusion Service

“We have found the lean techniques, as practiced by the Leading Edge Group, an excellent way to disassemble, challenge and rebuild the complex processes involved in the collection of blood and platelets from voluntary donors.”